SASSA Status Declined
One of the most soothing experiences in 2026 is to see the SASSA status check result as “Approved”. However, if the SASSA status is declined then this becomes the most fearing and disappointing experience as well.
I know your R370 grant application is declined for this month and you are here to find out the solution. Well my friends, I am with you. I also had experienced declined and even Failed status in the past and I can relate to your situation.
However, disappointment is not the solution here. You need to wake up and find out why your grant application is disapproved. Then we will solve the issue together and you will get your R370 payment for sure if you are eligible.
So here we go!
Why Has SASSA Officials Declined Your SRD Application?
First of all, you need to check whether you are eligible for SRD grant or not. I have a dedicated guide on SRD Grant eligibility criteria 2026. You can read the complete guidelines and then decide if you are eligible for the grant or not.
Here are some of the reasons that can declined a R370 status:

You Have Another Source of Income
If SASSA sees that you earn money, like a salary, business income, or regular deposits above R624 per month, they may decide you don’t need the grant.
You Receive Another Government Grant
If you already get a SASSA grant, such as a child support grant or old-age pension, you cannot receive the SRD grant at the same time.
ID or Personal Details Don’t Match
Applications can be declined if your ID number, name, or other personal information doesn’t match government records.
You’re Receiving UIF or NSFAS Support
If you get Unemployment Insurance Fund (UIF) money or a bursary from NSFAS, SASSA may consider you already supported and reject your SRD grant.
You Didn’t Reconfirm Your Application
The SRD grant requires 3-monthly confirmation. If you forget to confirm your reapplication in 3 months, SASSA may decline your application for that period.
How to Solve a Declined SASSA Status?
You can fix this issue with the help of appeal for reconfirmation.
- Visit the DSD Appeal Portal: Go to the SASSA Appeals page.
- Go to ITSAA Website: Make sure you are on the Independent Tribunal for Social Assistance Appeals (ITSAA) page.
- Start Your Appeal: Click “Click here to appeal” and enter your phone number to get an OTP.
- Submit the OTP: The appeal form will open after you confirm the OTP.
- Fill Out the Form: Provide all required details and choose the reason for your appeal.
- Submit Your Appeal: After submission, SASSA will review your case. This process may take up to 90 days.
How to Check Your SASSA Appeal Status?
You will need to check the SASSA appeal status. This is very necessory becasue you need to know if your application is approved or declined. Here are the setps:
- Opne your web browser and go to SASSA appeal status check page.
- The page will ask for your phone number to verify it via OTP so do it.
- Now enter your South African ID number and phone number to check the apepal status.
How SASSA Declines an SRD Application?
Applying for the SASSA R370 Social Relief of Distress (SRD) grant can be a lifesaver during tough times. But not every application gets approved. Knowing the process and why applications are declined can help you avoid mistakes and even appeal if needed.
Here’s a simple breakdown of the process.
Step 1: Submit Your SRD Application
First, you apply online through the SASSA SRD portal. You will need to provide:
- Full name and ID number
- Contact details (phone number and email)
- Banking details for receiving the grant
- Proof that you need financial assistance
Tip: When I applied, I made sure my bank details matched exactly with my ID. It saved me a lot of follow-up calls later.
Step 2: SASSA Verifies Your ID
SASSA checks your details against the Department of Home Affairs records.
- If your ID or name does not match, the system may reject your application.
- Always make sure your personal information is accurate before submitting.
Step 3: SASSA Checks Other Support You Receive
SASSA looks at other financial support you may already be getting. This includes:
- Another SASSA grant (like child support, old-age pension, or disability grant)
- NSFAS bursaries
- UIF (Unemployment Insurance Fund) payments
If you are already receiving support, SASSA may decline your SRD grant.
Step 4: SASSA Reviews Your Income
SASSA checks your bank account for incoming funds.
- If you receive more than R624 per month, they may consider you financially stable.
- If your income is low or irregular, you are more likely to qualify.
Tip: Keep your bank deposits clear. Extra transfers from family or small side jobs can sometimes affect the outcome.
Step 5: Monthly Review of Your Eligibility
The SRD grant is not a one-time check. SASSA reviews applications every month.
- You may qualify one month but be declined the next if your circumstances change.
- Always confirm or reapply each month to stay eligible.
What Happens Next
- ✅ If Approved: You will get an SMS confirming approval. The money is sent to your bank account or chosen payment method.
- ❌ If Declined: SASSA will explain the reason for rejection. You can submit an appeal within 90 days on the SASSA Appeals website.
What to Do If SASSA Always Declines My Appeal or Application?
If your SASSA SRD grant keeps getting declined, it can be frustrating, but there are steps you can take. First, carefully review the reason given for the decline. Often, it is due to mismatched personal details, income discrepancies, or receiving other grants. Make sure your ID, full name, and banking information exactly match government records.
Next, gather supporting documents. This could include proof of low income, unemployment, or bank statements showing limited funds. Submitting these with your appeal strengthens your case.
If appeals still fail, consider contacting SASSA directly or visiting a local SASSA office. Talking to a caseworker can clarify what information or documents are missing.
Finally, stay patient and persistent. Keep records of every submission, follow up regularly, and ensure you reapply or confirm monthly. Consistency and accurate information improve your chances of approval.
