What is the “Means Income Source Identified Undefined” Status Meaning?
SASSA takes grant eligibility very seriously. They want to make sure that the R370 SRD grant reaches only those who truly need it. Many people have tried to apply even when they don’t qualify, which is why SASSA checks every application closely.
If you have checked your SRD status check and it shows “Means Income Source Identified Undefined,” it means there is an issue with the income information SASSA has on file for you.
I’ve been there too, waiting nervously for the status update and seeing that confusing message pop up. It can feel stressful, but don’t worry. In this article, I will explain why this happens and how you can fix it.
What Does “Means Income Source Identified Undefined” SRD Status Say?
When your SRD status shows “Means Income Source Identified Undefined,” it basically means:
“SASSA cannot verify your income source.”
This could happen for a few reasons. Maybe you didn’t provide your income information when applying. Or, the details you submitted cannot be confirmed by SASSA’s system. Either way, SASSA is unsure about your income, which is why the status appears.
How to Solve “Means Income Source Identified Undefined”?
If your SRD status reads “Means Income Source Identified Undefined,” it shows that SASSA couldn’t confirm your income. Don’t worry, you can fix this by following a few simple steps.
Check Your Bank Details
Double-check that your banking information in your SRD application is correct and complete. The account must be in your name. If the details are wrong or outdated, you can update them. Go to how to change banking details and follow this simple guide to change your SRD grant banking details.
Use Only Your Own Bank Account
Never use someone else’s bank account. SASSA needs to verify your own income records, so the account must belong to you.
Confirm Your Account is Active
Check that your bank account is active and in good standing. Closed, blocked, or inactive accounts can lead to this problem.
Update Income Information
Go to the official SRD website at srd.sassa.gov.za and update your income information. Make sure to add anything you missed or correct any changes.
Submit an Appeal
If the issue doesn’t get resolved, you can submit an appeal on the SASSA website within 30 days. Make sure you select the correct month and give all the required information. Follow this complete guide to lodge an appeal for SRD grant reconsideration.
Attach Supporting Documents
Include supporting documents with your appeal, such as bank statements, an affidavit, or proof that you are unemployed. These help SASSA verify your situation faster.
How SASSA Detects and Verifies the Income Source of an Applicant?
SASSA uses a step-by-step process to see if an applicant qualifies for the SRD grant based on their income. Here’s how the process works:
Collect Applicant’s Details
During your SRD application, SASSA collects personal information like your ID number, phone number, and bank account details.
Link Data with Banks and Institutions
SASSA links your ID number to your registered bank account and reviews your transaction history.
Monitor Monthly Deposits
SASSA looks at the money coming into your account each month. If it’s more than R624, your SRD application will be declined.
Check Government Databases
SASSA cross-checks your information with other government records, such as SARS, UIF, and NSFAS, to verify your income or benefits.
Scan for Regular Income
If SASSA sees regular deposits or payments from an employer, they may count it as income and mark you as ineligible for the grant.
Review Third-Party Sources
SASSA may also review information from banks and credit bureaus to confirm your income history.
Decide the Grant Status
After completing all checks, SASSA updates your SRD application status as approved, declined, or “Means Income Source Identified Undefined.”
Allow Appeal if Needed
If you think SASSA made an error, you can file an appeal and include documents that show your true financial situation.
What are the SASSA SRD Grant Eligibility Criteria for Income Source?
SASSA has specific rules about income to determine who qualifies for the SRD grant. Here are the full income-related criteria:
Monthly Income Limit
Your total monthly income must be under R624. This includes wages, bank transfers, or any other financial support you receive.
No Regular Employment
You cannot have a permanent or regular job. If you earn a monthly salary from an employer, you won’t qualify for the grant.
No UIF Payments
You must not be receiving UIF payments. If you get money from UIF, SASSA considers you already supported.
No NSFAS Support
You must not be receiving support from NSFAS (National Student Financial Aid Scheme) as SASSA counts it as part of your income.
No Government Grants
You cannot be receiving any other SASSA grant, such as an old-age, child support, or disability grant.
Bank Account Must Match
You need to use a bank account that is in your name. SASSA checks this to make sure the income truly belongs to you.
No High-Value Deposits
If your bank account has large or consistent deposits, SASSA might count this as income and decline your application.
Income Must Be Verifiable
SASSA needs to track and verify your income. Any unknown or unusual funds could result in your application being declined.
F.A.Q
Why does my SRD status show “Means Income Source Identified Undefined”?
It shows because SASSA cannot confirm your income details.
How do I fix the “Income Source Identified Undefined” error?
You can fix it by updating your bank and income information on the SRD portal.
Can wrong banking details cause this SRD status?
Yes, incorrect or outdated bank details can trigger this status.
Do I need to appeal if the status does not change?
Yes, submit an appeal within 30 days if the issue continues.
Does using someone else’s bank account cause this problem?
Yes, using another person’s account prevents SASSA from verifying your income.
