What is “Referred SAFPS” SASSA Status?

The SRD R370 grant is a financial aid for millions of South Africans. Many use this money to buy daily essentials like food, paying bills and fees. Others rely on it to get medicine or milk for their children. In a country where about 13 million children face malnutrition, this small grant can make a big difference.

However, not everyone follows the rules. Some people try to apply for the SRD R370 grant even if they don’t meet the eligibility criteria. This can delay payments for those who genuinely need support.

To stop this, the Southern African Fraud Prevention Service (SAFPS) checks applications and investigates suspicious cases. If you see your SRD status check as “Referred SAFPS,” it means your application is under review.

Don’t panic. This doesn’t automatically mean your application will be rejected. There are clear steps you can follow to respond and provide any additional information.

Here’s what you need to know when your status shows “Referred SAFPS.”

What does the SASSA “Referred SAFPS” Status Mean for the SRD Grant?

If your SRD R370 grant status says “Referred SAFPS,” it means your application is being checked for possible fraud. SASSA (South African Social Security Agency) has passed your information to SAFPS, the Southern African Fraud Prevention Service.

This usually happens when your ID, phone number, or personal details show links to suspicious activity. Some common reasons include:

• Someone might have used your ID in a scam.
• You could be connected to a loan or credit fraud.
• Your personal information may have been misused without your knowledge.
• There might be incorrect or false information on your grant application.

Seeing “Referred SAFPS” can be worrying, but it doesn’t mean your application is automatically rejected. There are ways to clarify the situation and provide proof if needed.

Why Does This Happen?

SASSA looks closely at every application. If anything seems unclear or suspicious, they send it to SAFPS, who checks whether the person qualifies or is trying to commit fraud.

How to Fix “Referred SAFPS” SRD Status?

If your SRD grant status shows “Referred SAFPS”, it means your ID or phone number appears on a fraud alert list. To get your SRD R370 grant again, you must clear this alert with SAFPS and then submit an appeal to SASSA.

Use the steps below to fix the problem:

Step 1: Visit the SAFPS Website

1. Open your browser and visit the official SAFPS page:
2. https://www.safps.org.za

Step 2: Contact SAFPS

You can reach SAFPS using any of the following options:

1. Call: 011 867 2234
2. Walk-in: Visit the closest SAFPS branch for help.

Step 3: Speak to a SAFPS Agent

1. Ask to speak with a support agent.
2. Explain that you applied for a SASSA grant and your status was declined because SAFPS flagged your details.
3. Give them your ID number and other required information so they can look up your file.
4. The agent will confirm whether there is any fraud alert or report connected to your ID.

Step 4: Clear Your Name (If Needed)

If your ID was involved in a fraud case or marked by mistake, SAFPS can guide you on how to clear the alert. They may ask you to submit documents such as:

• A certified copy of your ID
• A police affidavit
• Proof of where you live

Follow the steps SAFPS gives you to finish the process.

Step 5: Appeal to SASSA

After you speak with SAFPS, go to the Department of Social Development (DSD) appeal portal to submit your grant appeal:

1. Open https://srd.sassa.gov.za/appeals.
2. Type in your ID number and cellphone number.
3. Follow the instructions to send your appeal.
4. Add a note explaining that you have already reached out to SAFPS and are fixing the issue.

Step 6: Wait for the Outcome

• Your appeal may take several weeks to be reviewed.
• You will get updates by SMS or through the SASSA status check page.
• Keep checking your SRD status to see if anything changes.

What is SAFPS?

SAFPS stands for Southern African Fraud Prevention Service. It is a non-profit group that works to protect people and companies from fraud and identity theft. SAFPS was set up to reduce financial crime in South Africa. It partners with banks, credit companies, government agencies, and other businesses to stop fraud before it happens.

SAFPS keeps a list of people linked to fraud or whose personal details were misused. If someone tries to apply for credit or a government service using stolen information, SAFPS can spot it and block the attempt. This makes it much harder for criminals to cheat the system.

Victims of identity theft can contact SAFPS to protect their names. Once registered, SAFPS adds extra checks to prevent fake applications in their name. This helps safeguard their financial records and credit score.

SAFPS also supports organizations in verifying the identity of people applying for services, like the SASSA SRD grant. If an application seems suspicious, SAFPS can flag it for review.